Privacy Policy

Effective October 3, 2026. Applies to the Relay desktop app (macOS, Windows, Linux) and the Relay mobile app (iOS, Android).

The short version. Relay has no accounts, no ads, no analytics, and no tracking. Audio and camera images leave your device only when you use a feature that needs AI processing, and only to the processors listed below. Relay does not store your audio, images, or transcripts on its servers.

What stays on your device

Your settings, language choice, saved phrases, and phone pairing code.
Transcripts and meeting notes saved in the desktop app.
Braille input and reader, Quick Phrases, and Loud Sound Alerts, which run fully offline.
On-device sound classification in the desktop app.

What is sent for processing, and when

Microphone audio is streamed to Deepgram for speech-to-text only while captions are on, or while you hold the talk button in Blind Mode. Relay asks Deepgram not to use this audio to improve its models.
Camera images and screenshots are sent to OpenAI only when you ask for help, for example Blind Mode guidance, Read Aloud, or Explain Screen. While Find My Object is searching, it sends one small frame about every 1.5 seconds until you stop it or the object is found.
Text such as your spoken question, a caption you choose to translate or shorten for Braille vibration, or text to be read aloud in another language is sent to OpenAI to produce the answer, translation, or voice.

These requests go through the Relay API at relay.suhaanthayyil.com, which forwards them to the processor and returns the result. The Relay API does not save request content. Like any web server, our host (Vercel) keeps short-lived request logs, including IP addresses, for security and rate limiting. OpenAI does not use API data to train its models and may keep it for up to 30 days for abuse monitoring.

Connecting your phone to your computer

When you pair the mobile app with the desktop app, they talk directly over your local network using a pairing code. Remote Mic audio goes from your phone to your own computer, which then captions it as described above. Sound alerts and captions go from your computer to your phone. None of this passes through Relay's servers.

Permissions

Microphone: live captions, voice questions, Remote Mic, and Loud Sound Alerts.
Camera: Blind Mode scene guidance, Read Aloud, Find My Object, scanning the pairing QR code, the flashlight for Night Guard alarms, and desktop gesture input.
Local network: finding and talking to the Relay desktop app on your Wi-Fi.
Screen recording (desktop): system-audio captions and Explain Screen.

You can turn any permission off in your device settings. Features that need it will stop working until you turn it back on.

What we do not do

We do not sell or share your data for advertising.
We do not build profiles or track you across apps or websites.
We do not require an account, email, or phone number.

Children

Relay is a general audience accessibility tool and is not directed at children under 13. We do not knowingly collect personal information from children.

Deleting your data

Because Relay does not keep your content on its servers, there is nothing to delete on our side. To remove everything stored locally, uninstall the app or use Reset in the app settings.

Changes and contact

If this policy changes, we will update this page and the effective date above. Questions? Open an issue on GitHub or see the Support page.